Shipping & Receipt

The calculation of shipping costs results from the weight or volume of the product/order and from the choice of shipping method

The final shipping cost is indicated when completing your online order

Shipping methods available

  • by courier
  • Conventional transport / Agency (is applied only to customers within Greece)

Shipping costs</strong >

  • The shipping costs for Attica, Greece (mainland & island) are 6.50 euros, for a total product weight of 2kg. For every 1kg of extra weight there is a surcharge of 1.00 euros per kilo
  • The shipping costs for the rest of Greece (mainland & island / difficult to access areas excluded), are 8.00 euros, for a total product weight of 2kg. For every 1kg of extra weight there is a surcharge of 1.50 euros per kilo
  • The shipping costs for the difficult to access areas of Greece, are 12.00 euros, for a total product weight of 2kg. For every 1kg of extra weight there is a surcharge of 2.50 euros per kilo
  • The shipment can also be carried out with a Conventional Carrier/Agency under the responsibility of the customer

Fragile glass items require prior consultation, as responsibility for safe transport, as well as transport costs, borne solely by the buyer

The above transport costs include VAT

Courier

Natural Cosmetics Sempreviva Chem cooperates with specific courier companies

Alternatively, if you wish, you could indicate to us your own courier company, which will undertake the transport at your own expense

The courier service will deliver the parcel to the address you have given us. You can also specify the address of the nearest courier store in your area, if it serves you better

Shipping Time & Delivery

Orders can be accepted all days of the week, at any time of the day, and their preparation and packaging, as well as shipments, are done on a daily basis, except on weekends

Cash on delivery is not accepted

Product delivery

The delivery of the products takes place in 1-3 days, from the day they are received by the distribution company. In exceptional cases of reasonably remote areas, there is a relatively small delay. In case of special circumstances (strikes, natural disasters, holidays, etc.) the company Natural Cosmetics Sempreviva Chem is not responsible for the delay in the delivery of the product. The company is released from any responsibility for any theft, or damage to the product, after it has been delivered to the consignee or consignee’s representative

The online store SEMPREVIVA-COSMETICS.COM must have delivered the product, at the latest, within 10 days of its order, unless another, later, date of receipt has been agreed

  • We do not undertake the shipment of glass objects, unless this is carried out under the responsibility of the recipient and the transport is handled by a transport company of his own choice, the expense of which he will bear