Privacy Policy & Cookies

This is to inform you about the data you share with us and how we use it when you visit SEMPREVIVA-COSMETICS.COM. By using our service, you accept this policy and you are bound by its terms. Our services are not directed to children and you must be at least 16 years old to use them. If you have any questions or comments regarding this policy, please do not hesitate to contact us at infosempreviva@gmail.com.

Data we receive during your navigation

By visiting SEMPREVIVA-COSMETICS.COM, as well as by using the services we provide online, you passively share with us some data that may be personally identifiable. We use this data, store it anonymous, and use it after it has been processed to preserve the users nameless. This data will not be linked to you or to anyone else.

Cookies

Cookies are small text files that contain information and can be stored on your browser or device each time you visit a website or use a service over the Internet.

Modern browsers automatically receive and store cookies, but you can control where and how this happens from their settings.

Browsing history

By using any service via the Internet (e.g. website, application, computer program connected to the Internet), you share with the service information about the device from which you use the service, the browser or application you use, your IP address, as well as specific information related to the use of the service such as the page you visited and the data you filled in a form. This information counts as a browsing history.

We collect data from your browsing history when using our services, without linking them to you personally, in order to monitor their performance, to ensure their uninterrupted and trouble-free operation, to extract statistics on how they are used in order to continuously improve them, as well as for their personalization.

Data you actively share with us

By using some of our services, for example to make a purchase, you will share some of your personal data with us. We collect this data in order to provide you with our services and use it for this purpose.

Purchases

The purchases you make from us are stored on our website and transferred to our computer system for execution. You can track the status of your order from the specially configured page in your account.

Your personal data related to an order is only displayed when you are logged in to our website, with the same account that you were logged in with when you placed your order. If someone knows or happens to be on the order page without being logged in, it can be seen only the products contained in your order and not your personal data.

Billing details

The personal information you share with us for the billing process of a transaction is what we need to issue the receipt that accompanies your purchase, as well as contact information so that we can get in touch with you if necessary.

In case of online payment with your card, we will not receive and consequently neither we store the details of the card you used for payment nor of its owner, you provide these details to the partner payment service of your choice and they are communicated to us only through its own system for the identification of the transaction.

Shipping details

The personal information you share with us when completing an order regarding the location to which you want it to be shipped is stored in our systems for processing, while we share it with the shipping company that will take care of the delivery. This information is stored in your account if you are logged in at the time of ordering in order to facilitate your future purchases.

Account details

Creating an account is not mandatory to use our services. However, creating an account will help you save your preferences, access your purchase history and speed up the use of our services by using your account information without having to fill it in again each time.

The information you’ll need to share with us through account creation is your name, your email address and a phone number. While using our services, you may need to share with us address information, billing information for issuing invoices, and you may choose to share with us information such as your age or gender to further personalize the services we provide to you.

Information we share with third parties

The rule is that we do not share your personal data with third parties and under no circumstances do we share your personal information, with the sole exception if we are requested in the context of legal procedures. We share with third parties information about the use and performance of our services to improve and promote them, in the form of de-identified information or aggregated data.

We share data with service providers located in Greece, the European Union and the USA. which help us to enrich our services, to ensure their quality and their development. For example, we use Google Analytics to track the performance and usage of the services; the services YouTube and Vimeo to enrich the presentation of our products and services and the services Facebook, Twitter, Instagram, Pinterest to share things with you and for you to share things with your friends.

Data management

If you have created an account and wish to edit its details, you can do so from your account page. From your account page you can also access your order history.

ΔYou reserve the right to request at any time all the information we hold in our databases and associated with your account or your purchases, the right to delete your account, as well as to opt out of any data processing process by contacting us in the manner indicated on the contact page.

Changes to the Privacy Policy

Our privacy policy is always harmonized with the applicable Greek and European legislation. We reserve the right to revise it. In the case of major changes to it, you will also be informed by email if you are registered in our notification form or have an account in one of our services.